Returns & Exchanges

At Plush Wonderland, we want you to love your new fashion finds, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn items. Simply ensure your items are in their original condition with tags attached to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unworn garments back into their original packaging, ensuring all designer tags and protective seals are intact.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing